For store managers, deputy managers and executives
duration: 3-6 weeks
Prepare luxury retail leaders to understand the essence of luxury, apply industry-specific frameworks, offer unparalleled luxury experiences, categorize luxury client types, and adhere to the fundamental rules governing luxury service
Program
1: Introduction
2: What is luxury?
3: Applying Luxury Framework
4: Offering Luxury Experience
5: Luxury Clients Type
6: Rules of Luxury
How the training works
1
Learning a topic
Video lectures, workshops with case studies, and quizzes to consolidate knowledge
2
Finish tasks
Go at your own pace and receive feedback
3
Interact with a mentor
Consolidate knowledge and correct errors
4
Unlock a new lecture
After completing and reviewing all tasks in the current block
Course Diploma
Graduates receive a certificate of successful completion of the course "Leadership Transformative Strategies"