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Transformative Strategies
For sales trainers, deputy managers
Duration: 3-6 weeks
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Equip sales trainers, directors, and managers in luxury retail with skills to optimize team dynamics, improve communication strategies, and boost KPIs through specialized training and collaboration
For store managers, deputy managers and executives
Duration: 3-6 weeks
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Develop confidence in delivering compelling presentations. Acquire techniques for structuring speeches effectively, engaging audiences through storytelling, and managing nervousness. By honing these skills, emerge as more articulate and persuasive communicators, capable of delivering impactful messages in diverse professional settings.
For store managers, deputy managers and executives
Duration: 3-6 weeks
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Equip luxury retail managers with skills to establish a strong cultural identity, communicate effectively with the GCC voice, master etiquette, avoid detrimental actions, handle objections, close sales proficiently, and foster client loyalty, concluding with a comprehensive recap
For store managers, deputy managers and executives
Duration: 3-6 weeks
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Develop luxury retail managers and directors to excel in personalized client engagement, decode customer cues, align products with client personas, and implement advanced engagement strategies, culminating in a comprehensive evaluation and certification
For store managers, deputy managers and executives
Duration: 3-6 weeks
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Master key teamwork skills in luxury retail management through understanding team dynamics, enhancing interpersonal communication, and driving collective success to positively impact KPIs and store vision
For store managers, deputy managers and executives
Duration: 1.5-3 month
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Train luxury retail leaders to deliver exceptional customer experiences through understanding luxury attitudes, mastering body language, enhancing client interactions, and effectively handling objections to optimize clienteling and close sales
For store directors, deputy managers and executives
Duration: 1.5-3 month
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Enhance leadership skills in luxury retail management, mastering KPIs, motivation, time management, and decision-making, culminating in effective team alignment and performance assessment
For store managers, deputy managers and executives
Duration: 3-6 weeks
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Transform sales strategies for luxury retail professionals through comprehensive training on customer personas, fostering expert identification and matching techniques that cater to the unique preferences of high-end clients
For sales advisors, VIP client managers, new stylists
Duration: 3-6 weeks
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Train luxury retail leaders to become certified stylists, mastering the art of modern styling, persona identification, and narrative creation to elevate client experiences and sales through expert application of fashion, accessories, and color theory
For store managers, deputy managers and executives
Duration: 1.5-3 month
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Empower store managers and directors in the luxury retail sector to master boutique management, refine client experiences, optimize team performance, and drive key performance indicators for sustained business success
For store managers, deputy managers and executives
Duration: 3-6 weeks
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Prepare luxury retail leaders to understand the essence of luxury, apply industry-specific frameworks, offer unparalleled luxury experiences, categorize luxury client types, and adhere to the fundamental rules governing luxury service
For store managers, deputy managers and executives
Duration: 1-2 month
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Develop crucial skills in presentation mastery, digital communication, and dynamic team collaboration for luxury retail leaders, enhancing their ability to engage clients and inspire teams for improved performance and customer loyalty.
For store managers, deputy managers and executives
Duration: 3-6 weeks
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Participants can expect to cultivate a heightened self-awareness, enabling them to better understand their own emotions and reactions. They will develop advanced interpersonal skills, learning to empathize with others and build stronger, more collaborative relationships. They will enhance their decision-making prowess by integrating emotional insights with strategic thinking, fostering a more resilient and effective leadership approach.
Founded in 2014 and operating across MENA, Europe, and Asia, Grey Matter has earned the trust as a partner for 120 companies, including Fortune 500 leaders like PepsiCo, LVMH, Samsung and Philip Morris

In 2023, we launched the Digital University to improve training productivity in companies by implementing Large Language Models and advanced blended learning methods
Kais Badran
Founder & CEO
Who are we?
Grey Matter - leading provider of corporate training in the Gulf region
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Kais Badran
about
Proven Mastery
- 25 years in Learning & Development, keynote speaker and trainer of Fortune 100 companies
- creator of 20+ corporate programs about Leadership, Management, Sales and Soft skills
- Trained 100k students across 30 countries, including LVMH, PepsiCo, Kering and Armani Group
Global Impact