Mastering Clienteling Excellence in Luxury Retail

welcome to
Creator of the course
Kais Badran

For store managers, deputy managers and executives

duration: 3-6 weeks

Develop luxury retail managers and directors to excel in personalized client engagement, decode customer cues, align products with client personas, and implement advanced engagement strategies, culminating in a comprehensive evaluation and certification
Program
1: Introduction to Personalized Client Engagement
2: Decoding Client Signals
3: Aligning Products with Personas
4: Scenario Simulation - Vacation Planning
5: Advanced Engagement Strategies
6: Final Evaluation and Certification

How the training works

1
Learning a topic
Video lectures, workshops with case studies, and quizzes to consolidate knowledge
2
Finish tasks
Go at your own pace and receive feedback
3
Interact with a mentor
Consolidate knowledge and correct errors
4
Unlock a new lecture
After completing and reviewing all tasks in the current block

Course Diploma

Graduates receive a certificate of successful completion of the course "Leadership Transformative Strategies"