Elevating the Client Experience: Mastery in Presentation

welcome to

Creator of the course

Kais Badran

For store managers, deputy managers and executives

duration: 1-2 month

Develop crucial skills in presentation mastery, digital communication, and dynamic team collaboration for luxury retail leaders, enhancing their ability to engage clients and inspire teams for improved performance and customer loyalty.

Program

1: Introduction to Enhanced Client Engagement

2: Mastering the Art of Presentation

3: Client-Centric Strategies and Memory Retention

4: Dynamics of Team Personality and Learning Styles

5: Mastering Body Language and Vocal Control

6: Digital Proficiency and Client Engagements

7: Advanced Problem-Solving and Objection Handling

8: Creating Inspirational Client Experiences

9: Course Review and Practical Assessment

How the training works

1

Learning a topic

Video lectures, workshops with case studies, and quizzes to consolidate knowledge

2

Finish tasks

Go at your own pace and receive feedback

3

Interact with a mentor

Consolidate knowledge and correct errors

4

Unlock a new lecture

After completing and reviewing all tasks in the current block

Course Diploma

Graduates receive a certificate of successful completion of the course "Leadership Transformative Strategies"

I'm ready — start training