For store managers, deputy managers and executives
duration: 1.5-3 month
Empower store managers and directors in the luxury retail sector to master boutique management, refine client experiences, optimize team performance, and drive key performance indicators for sustained business success
Program
1: Roles of boutique Manager
2: Your Rituals, Your Tools
3: What is client Luxury and Experience?
4: Growing Your Team with DISC
5: 4 types of Personalities
6: Art of listening and active Listening
7: Coaching towards KPIs
8: The KPIs Iceberg
9: Alignment Moments
10: Effective Conversational Tools
11: Working with challenging situations
12: Creating Aspiration and Inspiration
13: Project Alchemy
How the training works
1
Learning a topic
Video lectures, workshops with case studies, and quizzes to consolidate knowledge
2
Finish tasks
Go at your own pace and receive feedback
3
Interact with a mentor
Consolidate knowledge and correct errors
4
Unlock a new lecture
After completing and reviewing all tasks in the current block
Course Diploma
Graduates receive a certificate of successful completion of the course "Leadership Transformative Strategies"