Session 7: Feedback
Key higlights
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Feedback: Effective feedback is crucial not only for individual growth but also for enhancing team performance. However, delivering feedback can be challenging; it may either motivate or demotivate, and sometimes may not be effective at all. A structured approach called the SBI model—Situation, Behavior, Impact—is recommended for providing clear and impactful feedback.
This method involves specifying the situation, describing the observed behavior, and discussing its impact, thus helping team members understand and link their actions to outcomes. The lesson encourages practicing giving structured feedback for continuous improvement and better results in business management
This method involves specifying the situation, describing the observed behavior, and discussing its impact, thus helping team members understand and link their actions to outcomes. The lesson encourages practicing giving structured feedback for continuous improvement and better results in business management
