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Lesson 7
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What is the analogy used by the speaker to emphasize the importance of feedback?
Feedback is the key to success
Well tried, but there's a slightly better option
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Feedback is the breakfast of champions
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Feedback is the path to improvement
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How should a manager handle a team member who becomes defensive during feedback?
Continue to argue
Nope. Be more careful
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Postpone the feedback
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Ignore the defensiveness and proceed
Nope. Be more careful
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What should a manager do after giving feedback to ensure the team member understands and takes action?
Leave it up to the team member
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Ask for their actions and make sure they are clear
Right! That's good approach
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Give more feedback immediately
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